QQI Level 5 Palliative Care Support – QQI Code 5N3769


Course Content

The purpose of this award is to equip the learner with the knowledge, skills and competence to enable them to care for and address the needs of a person and their family after the diagnosis of a life limiting illness in a sensitive and holistic manner.

Learners will be able to:

  • Discuss the philosophy and principles of palliative care.
  • Understand the range of palliative care services that are available, including the role of multidisciplinary teams in the provision of care for a terminally ill person.
  • Discuss the role of the support worker in relation of issues effecting quality of life in palliative care work.
  • Explore different attitudes to death and dying to include an understanding of the five stages of grief.
  • Employ a range of communication strategies and processes which are central to the work in palliative care.
  • Apply a person-centred approach to caring for a person in the last days of their life and respond appropriately to their needs.
  • Use the range of skills required from a palliative support worker in relation to end of life care.


Assignment 30%       Learner Record 70%



This course is delivered  online via Zoom over 7 Thursdays from 9:30am – 1 pm

If you haven’t used Zoom  before you will need to download it from https://zoom.us/download

After providing your email address to us, we will send you a link through which you access all the materials.  You can access the material using a Smartphone, tablet or laptop.  If using a laptop, ensure the laptop has fully functioning camera and microphone.  You may also find it useful to locate close to a power socket to ensure your device doesn’t run out of charge. A quiet location is also recommended.  Adequate breaks will be provided throughout the course times.